Subculture Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us

• Account Information: When you sign up, we collect your name, email address, password, and any other information you provide.
• Creator Content: When creators publish content, we store and display this as part of the Services.
• Payment Information: When you purchase subscriptions or content, we collect your billing information via third-party payment processors.

b. Automatically Collected Information

• Usage Data: We collect data about your interactions with our Services (e.g., page views, clicks, time on site).
• Device Data: We collect data about the device and browser you use (e.g., IP address, operating system, browser type).
• Cookies: We use cookies to recognize users and track usage trends. You may disable cookies in your browser, but doing so may affect your experience.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Subculture platform
• Personalize your experience and content recommendations
• Process payments and fulfill transactions
• Communicate with you, including transactional and promotional messages
• Monitor security and detect/prevent fraud or abuse
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information to third parties. We only share information under the following circumstances:

• With Creators: If you subscribe to a creator, we share your name and email with them so they can manage their community. We do not share your payment details.
• With Service Providers: We work with third-party services (e.g., payment processors, analytics providers) to operate the platform.
• For Legal Reasons: We may disclose information if required by law or to protect the rights, safety, or property of Subculture, our users, or others.

4. Your Rights and Choices

• Access and Correction: You can access and update your personal information through your account settings.
• Unsubscribe: You may unsubscribe from creator communications at any time. Transactional emails related to your account will still be sent.
• Delete Your Account: You may delete your account through your profile settings or by contacting us at support@subculture.co.

Note: At this time, creators cannot export their subscriber lists. This feature may be added in the future.

5. Data Retention

We retain your information as long as your account is active or as necessary to provide the Services. We may also retain some information to comply with legal obligations, resolve disputes, or enforce our agreements.

6. Children’s Privacy

Subculture is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete such data.

7. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. International Users

If you access the Services from outside the U.S., you consent to the transfer and processing of your data in the United States and other countries where our service providers operate.

9. Changes to This Policy

We may revise this Privacy Policy from time to time. If changes are material, we will notify you via email or through the Services. Continued use of Subculture after updates constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@subculture.co
Mail: 145 President Street Brooklyn, New York 11231